Contributed by Sandi Mulconry / Group M Communications
Effective leaders are adept at resolving conflicts and managing work groups.
If you’d like to hone your skills in either of these areas, check out the new videos available on the website of Skaneateles resident Kenneth A. “Buzz” Shaw, chancellor emeritus of Syracuse University. They can be found at http://whitman.syr.edu/shaw.
“These are two of the most important skills to learn—no leader can be effective without them,” says Shaw, who has spent more than 30 years studying, practicing and writing about leadership. Shaw is now a University Professor at SU and teaches leadership to both undergraduate and graduate students.
The videos, which are unrehearsed and unedited, contain scenarios acted out by Shaw’s graduate students.
In the conflict resolution videos, Shaw outlines a four-step approach to conflict resolution and introduces six conflicts: (more…)
Tags: buzz shaw, conflict resolution, leadership, syracuse university, video
